The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions Hotel Palm Cove, Palm Cove ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

99 Williams Esplanade, Palm Cove, Australia, 4879

The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions features beachfront accommodations designed exclusively for adults seeking relaxation and retreat. This boutique hotel offers top-tier amenities including two swimming pools, an award-winning restaurant, and a tranquil day spa. The property is renowned for its emphasis on wellness, offering a unique collection of inclusive activities.

Rooms & Amenities

The Reef House offers 67 individually decorated accommodations, including Brigadier King Spa Rooms and two-bedroom Reef Suite Ocean View Spa Apartments. Each room features air-conditioning, a private balcony with a double 'love' swing, and outdoor kitchenettes. Guests can enjoy amenities such as Nespresso coffee machines, daily punch and canapés, and access to the beautifully adorned guest library.

Dining Options

Dining is elevated at The Reef House Restaurant, known for its sweeping verandah and ocean views. A daily à la carte breakfast features locally sourced products, while the menu includes signature dishes such as Moreton Bay bug with warm potato salad. Evening punch and canapés are served in the Brigadier's Lounge to enhance the guest experience.

Leisure & Activities

Leisure options include two pools: the Tranquility Pool and the Mineral Pool, alongside two spas and beachfront yoga sessions. Guests can explore the area through complimentary bicycle rentals and engage in activities like cocktail mixology and wine appreciation classes. The Reef House also offers guided nature experiences, including indigenous culture talks and conservation discussions.

Services & Transportation

Services include a dedicated luxury concierge, ensuring personalized itinerary planning and assistance throughout the stay. Complimentary practices such as cold towels and sorbet around the pools contribute to the rejuvenation experience. Local public transport options like the bus stops are within walking distance, facilitating easy exploration of nearby attractions.

“The hotel is perfectly positioned right in the heart of Palm Cove, surrounded by good restaurants and just steps away from the stunning beach.”view full review

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“Charming atmosphere with exceptional dining experiences!” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-20:00

from 08:00-11:00

Amenities

No parking available.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions guests are invited to a full breakfast served for free.

Pets are not allowed.

English, German, Dutch

Year renovated:2008

Number of floors:4

Number of rooms:53

Former name

Sebel Reef House

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Spacious King Suite

Max:

2 persons

715 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Two-Bedroom Apartment

Max:

4 persons

1135 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Four-Bedroom Pavilion

Max:

8 persons

2265 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Private pool

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center

Palm Cove400 ft

Airports

Cairns (CNS) 15.9 mi

Bus

Bus stop400 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

I had such a wonderful time at the Reef House Spa! The menu offered so many treatments, and the massages were absolutely heavenly. The tranquility of the spa combined with the beautiful natural surroundings made for an lovely experience. Highly recommend taking some time to unwind here!

Calvin123. United States, 2024-03-15Read full review on

Delicious Dining Options

The dining experience at the Reef House is truly really good! From the beautifully presented dishes to the amazing ocean views, every meal was a delight. The dinner menu was well thought out and delicious, and I especially loved the complimentary juice of the day with breakfast. It made every morning a treat.

Vincent2000. United Kingdom, 2024-05-28Read full review on

Cozy Room Amenities

Our room was a dream! It included a lovely balcony that overlooked the tropical gardens and was equipped with a kitchenette. Having a comfortable space to relax after a day of activities made all the difference. The attention to detail in the room was impressive, making it feel so homey!

JohnSmith94. Australia, 2024-07-10Read full review on

Fun Fitness Activities

I loved the complimentary fitness activities offered! The aqua aerobics sessions and yoga by the pool were highlights of my stay. It was such a great way to stay active while enjoying the beautiful surroundings. Plus, the environment made exercise feel refreshing rather than routine.

GertrudeF. Canada, 2024-09-22Read full review on

What’s included

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Security
Adults only
Baggage storage
Elevator
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness club
Canoeing
Cycling
Golf course
Yoga class
Aerobics
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Location

99 Williams Esplanade, Palm Cove, Australia, 4879

Map view

99 Williams Esplanade, Palm Cove, Australia, 4879

City landmarks

Beach

Palm Cove Beach

2400 ft

Palm Cove

2100 ft

Spa Center

The Spa Palm Cove

1.1 mi

Zoo

Cairns Tropical Zoo

1.1 mi

Zoo

Cairns Night Zoo

1.2 mi

Spa Center

Pullman Palm Cove Sea Temple Resort and Spa

3100 ft

Parks

Silver Crescent Park

1.3 mi

Ellis Beach

1.5 mi

153 Arlington Esplanade

Deadmans Gully Park

1.4 mi

Double Island

1.5 mi

Captain Cook Hwy

Macalister Range National Park

2.0 mi

Kewarra Beach QLD 4879

Crocodile Park Reserve Cairns

2.8 mi

Kuranda QLD 4881

Kuranda State Forest

3.0 mi

Nearby

LOT 253 Williams Esplanade

Palm Cove jetty

700 ft

139 Williams Esplanade Shop 3

Village Gallery

1300 ft

Restaurants

Il Forno Restaurant

2100 ft

7/111-117 Williams Esplanade,

CVue Cafe

2300 ft

139 Williams Esp

The Reef House Restaurant

2500 ft

99 Williams Esp

Lime & Pepper Restaurant

1800 ft

123 Williams Esp at Peppers Beach Club and Spa

Neptune's on the Cove Restaurant

1800 ft

123 Williams Esp

Choc Dee Thai Restaurant & Takeaway

1700 ft

12/123 Williams Esp

Underground Palm Cove

2600 ft

95/97 Williams Esplanade

Chill At Portofino

2600 ft

1-4/41 Williams Esplanade

Coffee Haven

1400 ft

4 139 Williams Esplanade Palm Cove & Dfo Cairns

Reviews and Ratings <br />

Feedback from previous guests about their experience.

78%

loved the resort and would return for another relaxing stay

Clean and spacious rooms

Beautiful pool area

Inattentive staff at times

Breakfast quality issues

7.8/10

Very good

Rooms

7.6

Location

9.4

Service

8.4

Dining

5.8

John

United States of America, February 2025

8.6/10

We had a wonderful experience at the Reef House! The service was top-notch from start to finish, making us feel truly welcomed. The ambiance was perfect for a relaxing getaway, with lovely pools and delightful afternoon canapés. On the downside, some areas could use updates, particularly in terms of maintenance. Overall, it's a lovely spot with a few quirks that could be improved.

Rooms

9.0

The verandah room was spacious, quiet, and comfortable. Air conditioning was a blessing, and we loved the tropical feel.

Service

10.0

The service was exceptional, especially from Carrie and Nicole in the restaurant and Emma at the Front Desk. They made our stay pleasant and memorable.

Location

10.0

The location is fantastic, right in the heart of Palm Cove, surrounded by beautiful views of the ocean and convenience to dining and shopping options.

Dining

8.0

The breakfast buffet was plentiful and provided a lovely start to our day. The choice was diverse, and enjoying it with an ocean view was a highlight.

Facilities

6.0

The two pools were beautiful and pleasant to lounge by, but the main pool area was showing signs of wear that could use some attention.

Charles

United States of America, December 2024

8.4/10

I had a wonderful week away at The Reef House, which beautifully blends tradition and relaxation. The accommodation was great, with a lovely ocean view from my room and stunning outdoor areas. The dining was a bit hit-or-miss, particularly with the breakfast, which didn't meet the expectations set by the rest of the resort. Overall, the experience was quite enjoyable, especially with the various pools and welcoming atmosphere, making it worth recommending to others.

Rooms

8.0

The room was immaculate, spacious, and offered a fantastic view of the ocean. However, the old louvers allowed some bugs to come in, which was a bit unsettling.

Service

9.0

Service was consistently helpful and attentive. The welcome drinks were a nice touch, adding to the overall positive experience.

Location

10.0

The location was superb, offering beautiful views of the sea and being well-kept to really set the relaxation mood.

Dining

6.0

The dining experience could be improved, particularly with breakfast options that felt limited compared to the overall quality of the resort.

Facilities

9.0

Facilities were impressive, especially with segregated pools for children and adults, making it easy to relax without distractions.

Stan

United States of America, December 2024

6.8/10

I had a mixed experience at this resort. While the facilities and landscaping were beautiful, the rooms unfortunately fell short, being rather noisy and in need of a refresh. The service was pleasant, and the location was superb, right on the beach. However, the dining options did not meet my expectations, especially for breakfast.

Rooms

5.0

The rooms were spacious but felt tired and were quite noisy, making it hard to enjoy a good night's sleep.

Service

7.0

Service was friendly, contributing to a relaxed atmosphere, but it could be more professional.

Location

10.0

The location is fantastic, right on the beach in a charming area with beautiful views.

Dining

5.0

Dining was a letdown, especially for breakfast, which lacked variety and freshness.

Facilities

8.0

The pools were beautifully maintained and provided a lovely ambiance, perfect for relaxing.

Mark

United States of America, November 2024

7.4/10

The hotel offers a charming atmosphere with its colonial-style architecture and well-maintained pools, making it a relaxing getaway. My stay was overall enjoyable, especially the quiet ambiance and the helpful staff. However, I found the breakfast buffet lacking and some aspects of the room could use a refresh to feel more luxurious. The location is beautiful, but navigating through gates to access the pools can be a bit annoying.

Rooms

7.0

The room was spacious and had a nice view from the verandah, but the bathroom and shower setup felt a bit lacking in refinement.

Service

9.0

The staff were incredibly helpful and made efforts to ensure our comfort and enjoyment during our stay.

Location

8.0

The hotel is situated in a picturesque area with lovely views, though accessing the facilities can be cumbersome due to child-proof gates.

Dining

5.0

While dinner in the hotel restaurant was decent, breakfast was quite ordinary and didn't meet my expectations for a place of this grade.

Facilities

8.0

The pools are a great feature, clean and relaxing, but the layout can be inconvenient at times.

Fred

United States of America, October 2024

7.8/10

Overall, my stay at the hotel was quite enjoyable with a beautiful setting and comfortable accommodations. The staff's warmth and helpfulness added to the experience, although some could be more attentive. The breakfast options left room for improvement in terms of quality. The pool area was a delightful spot to unwind, but the number of sun lounges seemed insufficient for the guest capacity. It offers great value for a relaxing getaway with a few areas that could use attention.

Rooms

9.0

The rooms were clean, spacious, and well-appointed, giving a comfortable feel for relaxation.

Service

7.0

Most of the staff were welcoming and helpful, although some appeared disengaged at times.

Location

9.0

The hotel is ideally situated right on the esplanade, providing easy access to beaches and local eateries.

Dining

6.0

While the breakfast spread featured some good items, like croissants, the overall quality, especially of the fruit, could be greatly improved.